Last Updated: November 6, 2024
CDF Security Privacy Policy
Welcome to the privacy policy for CDF Security Group, also referred to as CDF Security. This policy outlines how we collect, use, and protect your information when you use the CDF Security Panic Application available on the Google Play Store.
By using the app, you agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use the app.
Consent to Process Personal Information in Compliance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA)
Scope: Email, Website, Panic App, and Social Media Platforms
Introduction to POPIA
The Protection of Personal Information Act, No. 4 of 2013 (POPIA) enforces the constitutional right to privacy, in line with Section 14 of South Africa’s Bill of Rights. At CDF Security, we prioritize the responsible use of our digital resources to safeguard data privacy. While we are committed to protecting individuals’ rights to privacy, we also strive to balance these rights with the need for access to CDF Security’s information and services across various online and social media platforms.
This policy outlines the responsibilities of all users who access, interact with, or receive CDF Security communications or resources through electronic means, including websites, emails, and social media. It is essential that all users respect and handle Personal Information in compliance with POPIA and adhere to the eight principles governing the processing of personal data.
Please review this policy carefully before engaging with CDF Security’s electronic resources or sharing Personal Information with us. By providing your Personal Information, you consent to our processing it in accordance with this Privacy Policy.
1. Purpose of Collecting Personal Information
CDF Security, in fulfilling its goals and obligations, collects, uses, and processes Personal Information on an ongoing basis. POPIA mandates that individuals have the right to privacy, including control over the collection, retention, sharing, and use of their Personal Information.
To respect these rights, CDF Security commits to providing each individual whose information it processes (referred to as a “Data Subject”) with full transparency about:
– The reasons for processing a Data Subject’s Personal Information,
– The conditions under which CDF Security receives and utilizes this information,
– The measures CDF Security takes to manage and protect this data.
2. Applicability of this Privacy Policy
This policy applies to:
– All digital resources of CDF Security, including websites, social media platforms, the panic app, and emails, whether managed, hosted, accessed, or utilized by CDF Security.
– All users of CDF Security’s resources, including employees, customers, vendors, contractors, and third parties.
– Any Personal Information held by CDF Security and shared with responsible parties as a result of using these resources.
3. Accountability
CDF Security takes the privacy of Personal Information seriously and processes it strictly within the legal boundaries of POPIA and this policy. When CDF Security provides Personal Information to a Responsible Party or Operator, those receiving this information must comply with POPIA and uphold the terms of this policy.
All activities related to Personal Information, such as collection, storage, sharing, and deletion, will adhere to POPIA principles unless an exception is explicitly provided.
4. User Agreement and Consent
By accessing or using CDF Security’s digital resources—including websites, social media platforms, the panic app, or email communications—each Data Subject:
– Confirms their understanding of this Privacy Policy,
– Agrees to comply with its terms, and
– Consents to CDF Security processing Personal Information as necessary and in alignment with this policy.
5. Use, Processing, and Sharing of Personal Information
CDF Security collects Personal Information when users submit inquiries or requests through its platforms, including website forms, email, phone, or social media. This information is processed for various purposes, including but not limited to:
– Verifying the Data Subject’s identity,
– Providing requested information, products, or services,
– Processing trade applications and managing vendor or employment relationships,
– Managing records and general administration,
– Legal or contractual purposes, fraud prevention, and improving service quality.
To facilitate these activities, CDF Security may share Personal Information with:
– CDF Security employees (on a need-to-know basis),
– Authorized suppliers and business partners, and
– Operators (service providers) contracted to perform functions on behalf of CDF Security.
CDF Security will not share Personal Information with any unauthorized third parties except under the following circumstances:
– When legally mandated for regulatory or legal proceedings,
– To protect the legitimate interests of CDF Security or involved parties,
– For fraud prevention, or
– When crossing South African borders, under binding agreements or rules that provide adequate protection for the Personal Information.
6. Use of CDF Security’s Own Personal Information
In response to a Data Subject’s inquiry, CDF Security may provide its own Personal Information (e.g., contact information), which must be used solely for responding to the original request. The recipient may not use or share this information beyond the specified purpose without CDF Security’s explicit consent.
7. Data Accuracy and Participation
CDF Security strives to maintain accurate records of Personal Information but depends on the Data Subject to provide updates when changes occur. Individuals have the right to access their Personal Information and request corrections if needed. To request access or updates, contact us at +27 86 175 2911.
8. Data Security
CDF Security takes reasonable measures to secure all electronic platforms and ensure data protection. However, CDF Security cannot guarantee the security of data transmitted over the internet or social media, as some factors are beyond its control. We advise users to be cautious and understand that CDF Security is not liable for any unauthorized access or loss of information beyond its control.
Additionally, CDF Security’s website may use cookies to improve the user experience and social plugins for Facebook, YouTube, LinkedIn, and Twitter. As these plugins are managed by third parties, CDF Security is not responsible for how data collected through them is processed.
To maintain security and integrity, CDF Security may monitor activities on its electronic platforms as permitted under the Regulation of Interception of Communications Act 70 of 2002 (RICA).
9. Handling Third-Party Information
If a Data Subject provides Personal Information on behalf of another individual, CDF Security requires proof of consent from the individual before processing the information.
10. Contact Information
For any inquiries related to this Privacy Policy, please reach out to us at +27 86 175 2911.
11. Policy Updates
CDF Security reserves the right to modify this Privacy Policy as needed. Updated versions will be published on our website, and users are encouraged to review the policy regularly for any changes.
12. Panic App Privacy Notice
The CDF Panic App collects background location data to enable real-time tracking and provide emergency response, even when the app is closed. CDF Security is committed to addressing your security needs through personalized, integrated solutions.
